What a great customer experience from Penne and the guys in the Service Dept. Travelling interstate, my car needed 3 recall notices to be dealt with, a service, an air con issue and a seatbelt problem. Penne was fantastic from 1st contact and kept me updated right to the end. The mechanics did a great job. Absolutely wrapped to turn up and find my car detailed inside and out. Would not hesitate recommending Fraser Ford. Wish they were in Toowoomba. Ford Australia, these guys should be your example for customer service.